Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 08:33:21 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I need chang my new shart           12:11 PM, 13th Feb                     User                    Outside in riydh city 170           12:12 PM, 13th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           12:14 PM, 13th Feb                     User                    I need chang my shrit           12:14 PM, 13th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           12:15 PM, 13th Feb                     User                    Oder nomber 6271369181           12:15 PM, 13th Feb                   Arunjay Raj                   Thank you for sharing order number.           12:15 PM, 13th Feb                   Arunjay Raj                   we do not have an exchange option available online at this time.           12:16 PM, 13th Feb                     User                    Coler Beige size L very big size           12:19 PM, 13th Feb                   Arunjay Raj                   You can return online purchases through the below three channels:   ·You can contact our customer support team on 800-1111027 to book a return and to be notified of the refund amount based on our return policy. ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any Centrepoint store across the KSA.  Here’s what you need to do.   ·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any Centrepoint store in the KSA.  ·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe. ·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.   Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           12:29 PM, 13th Feb                   Apoorv                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:33 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2093115