Subject: Re: Regarding call back/ 9634464472/ [email-masked]
From: ARUNJAY RAJ <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 12 Feb 2021 09:36:31 -0700 (MST)

Added item details 

From: "ARUNJAY RAJ" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 12 February, 2021 22:04:52 
Subject: Regarding call back/ 9634464472/ [email-masked] 

Hi Team 

Problem Statement: Customer place the order and received the wrong item and stated that want the same item. 

suggested to customer to return for refund but customer not agree. 
Order Date : Feb 9, 2021 
Order ID: 9634464472 
Tracking ID: FP021021000567 

Item code and name 161867222 - - Steve Madden Women's Colourblock Lace-Up Sneakers 
Item cost AED 149.00 

Assistance Required: Customer need call back 
Customer contact number : 0565241594 

Customer email id - [email-masked] 
Regards, 
Arunjay