Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 16:24:24 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           07:58 PM, 12th Feb                     User                    Wanted to know the status of my order           07:59 PM, 12th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           07:59 PM, 12th Feb                   Arunjay Raj                   kindly share the order id.           07:59 PM, 12th Feb                   Arunjay Raj                   Hi, I'm not getting a response from you. Are we still connected?           08:01 PM, 12th Feb                     User                    9633945827           08:01 PM, 12th Feb                   Arunjay Raj                   Thank you for sharing order number.           08:02 PM, 12th Feb                   Arunjay Raj                   Please allow us moment to check it for you.
            08:02 PM, 12th Feb                     User                    9633945287 .. this is the correct one           08:03 PM, 12th Feb                   Arunjay Raj                   we checked and see that order status is delivered.           08:04 PM, 12th Feb                   Arunjay Raj                   Is there anything else may I assist you?           08:05 PM, 12th Feb                     User                    Not all items are delivered           08:06 PM, 12th Feb                     User                    I got only part items delivered           08:06 PM, 12th Feb                     User                    To be specific only 2           08:07 PM, 12th Feb                   Arunjay Raj                   After checking your order, we found out that your order has been delivered completely           08:07 PM, 12th Feb                     User                             08:08 PM, 12th Feb                     User                    As u can see this show
 s only 2 items are delivered           08:08 PM, 12th Feb                     User                    We're the items sent in one delivery           08:09 PM, 12th Feb                     User                    Or In parts           08:09 PM, 12th Feb                   Arunjay Raj                   As we checked and see that order delivered in one consignment and completely.           08:11 PM, 12th Feb                     User                    Then why are the items           08:12 PM, 12th Feb                     User                    How to trace it           08:12 PM, 12th Feb                     User                    And even app says order in processing status           08:13 PM, 12th Feb                   Arunjay Raj                   Please let us know which items  you did not receive.           08:13 PM, 12th Feb                   Arunjay Raj                   Hi, I'm not getting a response from you. Are we still connected?           08:16 PM, 12th Feb       
               User                    Yes I'm there           08:16 PM, 12th Feb                     User                    Just bear with me for 2 min           08:16 PM, 12th Feb                   Arunjay Raj                   We request you to please let us know which items you did not receive.           08:17 PM, 12th Feb                   Arunjay Raj                   Are we still connected?           08:19 PM, 12th Feb                   Arunjay Raj                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:23 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2091350