Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 16:19:12 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           08:02 PM, 12th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           08:03 PM, 12th Feb                     User                    I had contacted you before because of my multiple orders on same item           08:05 PM, 12th Feb                     User                    I received one and returned the other as per your instruction.           08:05 PM, 12th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           08:06 PM, 12th Feb                     User                    And I didn’t get my cash back           08:06 PM, 12th Feb                   Arunjay Raj                   kindly share the order id.           08:06 PM, 12th Feb                     User                    9634470463           08:07 PM, 12th Feb                   Arunjay Raj                   We checked and see that as per system update order status is delivered.           08:08 PM, 12th Feb                     User                    Yeah that is the one I received           08:09 PM, 12th Feb                     User                    9634470389           08:10 PM, 12th Feb                     User                    This is the one which I returned           08:10 PM, 12th Feb                   Arunjay Raj                   Please allow us moment to check it for you.           08:12 PM, 12th Feb                     User                    Okay           08:12 PM, 12th Feb                   Arunjay Raj                   Thank you for your patience.           08:14 PM, 12th Feb                   Arunjay Raj                   We would like to inform you that once the item will reach to ware house and after quality conduct we will process the refund for you.           08:14 PM, 12th Feb                   Arunjay Raj                   Is there anything else may I assist you?           08:16 PM, 12th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:18 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2091342