Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 15:45:47 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           07:29 PM, 12th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           07:31 PM, 12th Feb                     User                    After how long do my refund amount get to my account?           07:31 PM, 12th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           07:31 PM, 12th Feb                   Arunjay Raj                   kindly share the order id.           07:31 PM, 12th Feb                     User                    I cancelled some items only           07:32 PM, 12th Feb                     User                    9635078854 for this order           07:34 PM, 12th Feb                   Arunjay Raj                   The refund amount of AED 29.75 and AED 
 200.60 for order ID 9635078854, has been processed from our side to original payment method under the transaction ID 6601169f-136e-49b3-a6c5-a9b2fded9bbe and 6601169f-136e-49b3-a6c5-a9b2fded9bbe respectively.  ** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.           07:39 PM, 12th Feb                   Arunjay Raj                   Is there anything else may I assist you?           07:43 PM, 12th Feb                   Apoorv                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:45 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2091243