Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 14:26:56 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           06:13 PM, 12th Feb                   Bot                   Hi again!           06:13 PM, 12th Feb                     User                    I have an ssue with my order           06:14 PM, 12th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           06:14 PM, 12th Feb                     User                    Hello           06:14 PM, 12th Feb                     User                    One of my order was cancelled by center point after making the payment           06:14 PM, 12th Feb                     User                    Wat happened           06:14 PM, 12th Feb                     User                    How will they refund the amount           06:14 PM, 12th Feb                     User                    As 
 I don't see any amount credited here           06:15 PM, 12th Feb                     User                             06:15 PM, 12th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           06:15 PM, 12th Feb                   Arunjay Raj                   Please allow us moment to check it for you.           06:15 PM, 12th Feb                     User                    Details?           06:15 PM, 12th Feb                     User                    Ok           06:16 PM, 12th Feb                     User                    U there sir           06:17 PM, 12th Feb                     User                    Hello           06:19 PM, 12th Feb                   Apoorv                   Yes I am still here, apologies for the delay. I am still checking. Please allow me a moment to check thi sfor you.           06:20 PM, 12th Feb                   Apoorv                   this for you*           06:20 PM, 12th Feb         
             User                    Ok it's taking tooo long           06:20 PM, 12th Feb                   Apoorv                   As I can check the refund for an amount of QAR 29.01 is done to your card ending in 5454 on Feb 11, 2021 from our end.           06:22 PM, 12th Feb                     User                    No didn't receive any notification on tht           06:23 PM, 12th Feb                   Apoorv                   We would advise you to please check your Bank Statement regarding the same,           06:23 PM, 12th Feb                     User                    I am checking one moment           06:23 PM, 12th Feb                   Apoorv                   Also, please note the card issuing bank may take up to 7-14 days to process the transaction in some cases.           06:23 PM, 12th Feb                     User                    It's been cred6           06:23 PM, 12th Feb                     User                    Thxxx           06:23 PM, 12th Feb 
                   Apoorv                   You are most welcome.           06:24 PM, 12th Feb                   Apoorv                   Is there anything else I can assist you with today?           06:24 PM, 12th Feb                   Apoorv                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:26 PM, 12th Feb                   Apoorv                   Stay Safe!           06:26 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2090983