Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 12:58:49 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:39 PM, 12th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           04:39 PM, 12th Feb                     User                    Hi Arjun           04:41 PM, 12th Feb                     User                    I just made an order           04:41 PM, 12th Feb                     User                    is it possible update my order           04:41 PM, 12th Feb                     User                    order number is 9635062417           04:43 PM, 12th Feb                     User                    I want to replace one item with another           04:44 PM, 12th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           04:48 PM, 12th Feb                     User                    It’s my fault           04:49 PM, 12th Feb                     User                    is it possible to edit my order           04:49 PM, 12th Feb                   Arunjay Raj                   we are sorry to inform you that as per our policy we won't be able to change or add items once the order has been placed successfully.           04:49 PM, 12th Feb                     User                    Is there any solution?           04:50 PM, 12th Feb                   Arunjay Raj                   We would like to inform that when you  received this order  you can return to at your nearest store for refund.           04:54 PM, 12th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:58 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2090663