Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 12:18:09 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:57 PM, 12th Feb                   Bot                   Hi again!           03:57 PM, 12th Feb                     User                    I ordered one white bossini schiffli v neck top. But at the time of payment i fill my card details. And than I don’t know what happened but it’s coming something error occurred           03:59 PM, 12th Feb                     User                    And now i am again trying to order it but it’s showing that it is. out of stock           04:00 PM, 12th Feb                     User                    Can you pls tell me how can i order that           04:00 PM, 12th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, How may I help you?           04:03 PM, 12th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           04:04 PM, 12th Feb                   Arunjay Raj                   We will be happy to help you.           04:04 PM, 12th Feb                     User                    How can order top again           04:05 PM, 12th Feb                   Arunjay Raj                   Please share the order number or email id so we can check and assist you.           04:05 PM, 12th Feb                     User                    [email-masked]           04:05 PM, 12th Feb                     User                    I didn’t receive any order no           04:06 PM, 12th Feb                   Arunjay Raj                   Thank you for sharing  email id.           04:07 PM, 12th Feb                   Arunjay Raj                   We checked and see that  order number 8235056188 is placed and payment is verifying.           04:08 PM, 12th Feb                   Arunjay Raj                   We request you to please  wait for some time.           04:08 PM, 12th Feb                   Arunjay Raj                   If payment will captured from our end order will place successfully.           04:09 PM, 12th Feb                   Arunjay Raj                   Is there anything else may I assist you?           04:09 PM, 12th Feb                     User                    Can you cancel that and i can order again. Because i think there is something error i payment           04:11 PM, 12th Feb                   Arunjay Raj                   As it is in the process,so we are unable to cancel it now.           04:12 PM, 12th Feb                     User                    Oh           04:12 PM, 12th Feb                     User                    When will the process completed           04:12 PM, 12th Feb                     User                    Can you notify me           04:12 PM, 12th Feb                   Arunjay Raj                   You will receive notification after the process completion.           04:15 PM, 12th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:17 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2090529