Subject: Ticket Assigned - Conversation with Sailing Telephone
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 14:03:02 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sailing Telephone Sailing Telephone                    Good afternoon           05:29 PM, 10th Feb                     Sailing Telephone                    I've requested for return of my item. If its not picked up yet can I just drop by any centerpoint store?           05:30 PM, 10th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           05:30 PM, 10th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           05:37 PM, 10th Feb                   Arunjay Raj                   kindly share the order id.           05:37 PM, 10th Feb                     Sailing Telephone                    I've requested for return of my order. If its not picked up yet can I just go to any centerpoint store?           05:37 PM, 10th Feb    
                  Sailing Telephone                    9634347975 here is my order number           05:39 PM, 10th Feb                     Sailing Telephone                    I've already requested for return           05:39 PM, 10th Feb                     Sailing Telephone                    Is it not possible to just exchange it? Since I just want the same item but new and sealed one. The one I received has little damage already           05:40 PM, 10th Feb                   Arunjay Raj                   Please allow us moment to check it for you.           05:45 PM, 10th Feb                     Sailing Telephone                    Okay thank you           05:46 PM, 10th Feb                   Arunjay Raj                   Thank you for your patience.           05:49 PM, 10th Feb                   Arunjay Raj                   We checked and see that return raised on 10th Feb 2021.our collection team will contact you within 3- 5 working days.           05:50 PM, 10th Feb          
          Arunjay Raj                   You can also return the item at your nearest Centrepoint.           05:51 PM, 10th Feb                     Sailing Telephone                    Is it not possible to exchange the item?           05:52 PM, 10th Feb                     Sailing Telephone                    I want the exact item but new one           05:52 PM, 10th Feb                   Arunjay Raj                   We are sorry to inform that exchange is not available now.           06:00 PM, 10th Feb                   Arunjay Raj                   Is there anything else may I assist you?           06:02 PM, 10th Feb                     Sailing Telephone                    No. That's all. Thank you           06:02 PM, 10th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:02 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroup
 service.freshdesk.com/helpdesk/tickets/2082704