Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 11:05:42 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello there           02:54 PM, 10th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           02:55 PM, 10th Feb                     User                    I had ordered some lipstick but still I have see any ready for collection message still showing under process           02:56 PM, 10th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           02:57 PM, 10th Feb                   Arunjay Raj                   Kindly share the order id.           02:57 PM, 10th Feb                     User                    6268505211 my order number           02:57 PM, 10th Feb                   Arunjay Raj                   Thank you for sharing order number.           02:58 PM, 10th Feb                   Arunjay Raj                   Please allow us moment to check it for you.           02:58 PM, 10th Feb                     User                    K           02:58 PM, 10th Feb                   Arunjay Raj                   We are checking on it.           03:01 PM, 10th Feb                     User                    K           03:03 PM, 10th Feb                   Arunjay Raj                   Thank you for your patience.           03:04 PM, 10th Feb                   Arunjay Raj                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             03:04 PM, 10th Feb                     User                    K           03:04 PM, 10th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:05 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2081620