Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 08:41:16 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           11:31 AM, 10th Feb                   Bot                   Hi again!           11:31 AM, 10th Feb                     User                    What is phone number to truck my courier?           11:31 AM, 10th Feb                     User                    track*           11:31 AM, 10th Feb                   Arunjay Raj                   Hi, My name is Arunjay,Thank you for contacting us. How may I help you?           11:32 AM, 10th Feb                     User                    Hello Arunjay           11:32 AM, 10th Feb                   Arunjay Raj                   we request you to please share the order number.           11:32 AM, 10th Feb                     User                    i did a purchase long time ago and didn’t receive my parcel until now           11:33 AM, 10th Feb                     User                    received a msg from Babyshop that courier is out for delivery but no body appeared that day, I just received an sms saying “we missed you and couldn’t deliver”!!           11:34 AM, 10th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           11:34 AM, 10th Feb                   Arunjay Raj                   Please share the order number, so we can check it for you.           11:35 AM, 10th Feb                     User                    One moment plz           11:35 AM, 10th Feb                     User                    6933559644           11:37 AM, 10th Feb                     User                    are u there?           11:38 AM, 10th Feb                   Arunjay Raj                   Thank you for sharing order number.           11:41 AM, 10th Feb                   Arunjay Raj                   Please allow us moment to check it for you.           11:41 AM, 10th Feb                     User                    Ok           11:41 AM, 10th Feb                   Arunjay Raj                   We are checking, please allow us moment.           11:46 AM, 10th Feb                     User                    Ok           11:46 AM, 10th Feb                   Arunjay Raj                   We would like to inform that please confirm your order once again.           11:47 AM, 10th Feb                     User                    6933559644 here           11:50 AM, 10th Feb                   Arunjay Raj                   Thank you for sharing the order number.           11:52 AM, 10th Feb                   Arunjay Raj                   We are sorry to inform you that we are unable to locate this order number.           11:56 AM, 10th Feb                   Arunjay Raj                   We wrequest you to please share the registered email id.           11:56 AM, 10th Feb                     User                    [email-masked]           11:57 AM, 10th Feb                     User                             11:58 AM, 10th Feb                     User                             11:58 AM, 10th Feb                     User                    Plz check this out           11:59 AM, 10th Feb                     User                             12:00 PM, 10th Feb                     User                    ??           12:03 PM, 10th Feb                     User                    R u there ?           12:06 PM, 10th Feb                     User                    Hello           12:09 PM, 10th Feb                   Arunjay Raj                   We are sorry for the delay response.           12:14 PM, 10th Feb                     User                    Yes tell me           12:16 PM, 10th Feb                   Arunjay Raj                   Kindly confirm the order number 9633559644.           12:20 PM, 10th Feb                     User                    Yes           12:22 PM, 10th Feb                     User                    Are you taking more time to find out?           12:23 PM, 10th Feb                     User                    Almost 30 min!!           12:24 PM, 10th Feb                     User                    I gave u order number, email id, screenshot of order and msg and you couldn’t find it!!!           12:25 PM, 10th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           12:29 PM, 10th Feb                     User                    When are you giving me a reply?           12:33 PM, 10th Feb                     User                    I have other things to do !!!           12:33 PM, 10th Feb                   Arunjay Raj                   We checked and see that order number 9633559644 is out for delivery.           12:36 PM, 10th Feb                     User                    Ok thank u           12:39 PM, 10th Feb                   Apoorv                   You are most welcome.           12:40 PM, 10th Feb                   Apoorv                   Is there anything else I can assist you with today?           12:40 PM, 10th Feb                   Apoorv                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           12:40 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2080732