Subject: Ticket Assigned - Conversation with Popping Doberman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 13:15:35 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Popping Doberman Popping Doberman                    Salam           04:45 PM, 09th Feb                     Popping Doberman                    Anyone there?           04:49 PM, 09th Feb                   Arunjay Raj                   Hi,My name is Arunjay, Thank you for contacting us. How may I help you?           04:50 PM, 09th Feb                     Popping Doberman                    It's 4th time I'm contacting here. It's enough now.           04:51 PM, 09th Feb                     Popping Doberman                    Just see what previous people said me           04:51 PM, 09th Feb                     Popping Doberman                    And still no progress           04:51 PM, 09th Feb                     Popping Doberman                             04:52 PM, 09th Feb                     Popping Doberman                             04:52 PM, 09th Feb                     Popping Doberman                             04:52 PM, 09th Feb                     Popping Doberman                    Everyone saying me to wait and you guys didn't even bother to progress my complaint           04:52 PM, 09th Feb                     Popping Doberman                    Just say me simple if citymax doesn't want to delivery my order           04:53 PM, 09th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           04:54 PM, 09th Feb                     Popping Doberman                    Now i don't need any sorry. Just tell me simple if I'm going to get my order or not           04:54 PM, 09th Feb                   Arunjay Raj                   We will surely help you.           04:55 PM, 09th Feb                   Arunjay Raj                   We request you to please elaborate your concern.           04:55 PM, 09th Feb                     Popping Doberman                    I have not received my order yet. I ordered online on 28th January and chose click and collect option. What's wrong with my order.  Order number is 6268227377.  . It never takes that much time. I have sent many emails but no progress. What's the issue??           04:56 PM, 09th Feb                     Popping Doberman                    3 people here on chat asked me to wait but no progress           04:56 PM, 09th Feb                   Arunjay Raj                   Please allow us moment to check it for you.           05:00 PM, 09th Feb                   Arunjay Raj                   Thank you for your patience.           05:03 PM, 09th Feb                   Arunjay Raj                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:03 PM, 09th Feb                     Popping Doberman                    No           05:03 PM, 09th Feb                     Popping Doberman                    That's what 3 other people said too           05:04 PM, 09th Feb                     Popping Doberman                    Same thing           05:04 PM, 09th Feb                     Popping Doberman                    But nothing happened           05:04 PM, 09th Feb                     Popping Doberman                    Now you tell me should i contact them on twitter in front of everyone? Because no brand treats their customers like this           05:05 PM, 09th Feb                   Arunjay Raj                   We assure you that we will escalate your concern on high priority.           05:07 PM, 09th Feb                     Popping Doberman                    Give me final date of my order?           05:07 PM, 09th Feb                   Arunjay Raj                   Please allow us 24 to 48 hours we will fix it for you.           05:07 PM, 09th Feb                     Popping Doberman                    And if still i don't get my order then??           05:08 PM, 09th Feb                   Arunjay Raj                   We assure you that we will escalate it for you and concern team will fix it for you.           05:10 PM, 09th Feb                     Popping Doberman                    You are not getting my point, This same message been sent to me everytime i asked for issue. Give me exact reason if you will send my order or not           05:12 PM, 09th Feb                   Arunjay Raj                   We will deliver your order and we escalate this to warehouse directly for you, that you did not receive your order so make it deliver as soon as possible.           05:13 PM, 09th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:15 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2077270