Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 12:56:26 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:28 PM, 09th Feb                     User                    why shuktan points not appear in my shukran account           04:29 PM, 09th Feb                     User                    Helloooooooo           04:35 PM, 09th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           04:37 PM, 09th Feb                     User                    why shuktan points not appear in my shukran account?           04:38 PM, 09th Feb                     User                    Check my purchases orders and advise           04:39 PM, 09th Feb                     User                    email id [email-masked]           04:40 PM, 09th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.        
    04:41 PM, 09th Feb                     User                    No problem, please check           04:43 PM, 09th Feb                   Arunjay Raj                   Please allow us moment.           04:43 PM, 09th Feb                     User                    Ok           04:43 PM, 09th Feb                   Arunjay Raj                   Thank you for your patience.           04:47 PM, 09th Feb                   Arunjay Raj                   Please note Shukran Points are credited to your account after 14 days from the date of delivery of the order           04:47 PM, 09th Feb                     User                    Recheck the rules for cash paymrnts           04:48 PM, 09th Feb                     User                    rule u stated related to CC payment           04:48 PM, 09th Feb                   Arunjay Raj                   We request you to please elaborate your concern.           04:49 PM, 09th Feb                     User                    Further i hv orders 
 delivered more  than 30 days , and no points           04:49 PM, 09th Feb                   Arunjay Raj                   We would like to inform that once you link your Shukran account within the 5 days of a purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.           04:52 PM, 09th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:56 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2077158