Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 10:49:33 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I want to know the status of my return order           02:27 PM, 09th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           02:30 PM, 09th Feb                     User                    I want to know the status of my return order           02:30 PM, 09th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           02:30 PM, 09th Feb                   Arunjay Raj                   Please share the order number.           02:31 PM, 09th Feb                     User                             02:31 PM, 09th Feb                     User                    Centerpoint person already picked this order           02:32 PM, 09th Feb                   Arunjay Raj                   Thank you for provid
 ing order number.           02:34 PM, 09th Feb                   Arunjay Raj                   Please allow us moment.           02:35 PM, 09th Feb                     User                    Sure           02:35 PM, 09th Feb                   Arunjay Raj                   Thank you for your patience.           02:37 PM, 09th Feb                   Arunjay Raj                   As we checked and  see the image which you have shared.           02:38 PM, 09th Feb                   Arunjay Raj                   there is no order number.           02:38 PM, 09th Feb                   Arunjay Raj                   Please provide us order number.           02:38 PM, 09th Feb                     User                    Your refund for order 9632177291 is on its way & will be credited in 5-7 business days. Please check your email for more details.           02:43 PM, 09th Feb                     User                    Just got this message from CENTERPOINT           02:43 PM, 09th Feb      
                User                    Now i have one question which is that i paid this amount completelt via shukran           02:44 PM, 09th Feb                     User                    so how this will be credited? Via shukran or something else           02:44 PM, 09th Feb                     User                    Please let me know           02:44 PM, 09th Feb                   Arunjay Raj                   Please allow us moment to check.           02:45 PM, 09th Feb                     User                    sure           02:45 PM, 09th Feb                   Arunjay Raj                   We would like to inform you that we have processed the refund of amount AED 80 in your my credit wallet.           02:48 PM, 09th Feb                     User                    okay           02:48 PM, 09th Feb                     User                    Thank you           02:48 PM, 09th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you fo
 r shopping with us.  Have a wonderful day.           02:49 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2076442