Subject: New Reply Received - FW: ﻿ Order confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 06:22:48 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  FW: 	Order confirmed!   Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Splash Team,</div>
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<div class="MsoNormal">Waiting for my refund against my order not delivered as mention below . Please do the needful and send me the details .</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Devendra Kumar </div>
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<div>From: Splash &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, January 24, 2021 8:21 PM<br>
<b>To:</b> Devendra Kumar | UPM &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2006930] - FW:  Order confirmed!</div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​Hi Devendra,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for contacting us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We are sorry for the inconvenience caused to you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We see that you’ve been expecting a delivery for your order. Unfortunately the order has been canceled due to a glitch in the system. We are sorry, but this is not typical
 of the experience we offer, and we understand the inconvenience this has caused. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The amount you paid online of AED 39.20 is refunded refunded back to your original payment method within 7 - 14 working days based on your bank’s processing time.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We would request you to please place your order on our website again.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Feel free to reach out to us if you need any further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2006930:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2006930