Subject: New Reply Received - Order # 6268498016
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 13:01:24 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Order # 6268498016  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span class="DefaultFontHxMailStyle">KIND REMINDER</span></div>
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<b><span style='font-family:"Arial Nova",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in'>Haseeb Aslam Ansari</span></b><span style='font-family:"Arial Nova",sans-serif;color:black'></span>
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<span style='font-family:"Arial Nova",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in'>Ele</span><span style="color:black"></span>
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<div>From: <a href="mailto:[email-masked]" rel="noreferrer">Haseeb A. Ansari</a><br>
<b>Sent: </b>Sunday, February 7, 2021 9:38 AM<br>
<b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">Max</a><br>
<b>Subject: </b>RE: [#2042980] - Order # 6268498016</div>

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<div class="MsoNormal"><span class="DefaultFontHxMailStyle">Hello,</span></div>
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<div class="MsoNormal"><span class="DefaultFontHxMailStyle">Why no feedback on my order?</span></div>
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<div class="MsoNormal"><span class="DefaultFontHxMailStyle">How long you will take to update? Is this your customer service?</span></div>
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<b><span style='font-family:"Arial Nova",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in'>Haseeb Aslam Ansari</span></b><span style='font-family:"Arial Nova",sans-serif;color:black'></span>
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<b>From: </b><a href="mailto:[email-masked]" rel="noreferrer">Haseeb A. Ansari</a><br>
<b>Sent: </b>Wednesday, February 3, 2021 10:48 AM<br>
<b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">Max</a><br>
<b>Subject: </b>RE: [#2042980] - Order # 6268498016</div>
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<div class="MsoNormal"><span class="DefaultFontHxMailStyle">Please update the status. Normally it does not take this much longer.</span></div>
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<b><span style='font-family:"Arial Nova",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in'>Haseeb Aslam Ansari</span></b><span style='font-family:"Arial Nova",sans-serif;color:black'></span>
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<span style='font-family:"Arial Nova",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in'>Electrical Design Engineer</span><span style='font-family:"Arial Nova",sans-serif;color:black'></span>
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<b>From: </b><a href="mailto:[email-masked]" rel="noreferrer">Max</a><br>
<b>Sent: </b>Monday, February 1, 2021 4:09 PM<br>
<b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject: </b>Re: [#2042980] - Order # 6268498016</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Haseeb,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for getting in touch with us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We are sorry for the inconvenience caused to you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We see that you have placed your order number 6268498016 on Jan 28, 2021,  We would like to inform that click and collect orders are usually delivered to the stores and are
 ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> For more information on click and collect orders, we request you to visit the following link:</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://www.splashfashions.com/sa/en/click-and-collect" rel="noreferrer">https://www.splashfashions.com/sa/en/click-and-collect</a></span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team </span></div>
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<span style="font-size:1.0pt;font-family:fdtktid;color:white">2042980:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2042980