Subject: Re: regarding late shipping/ 6265930247
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, ARUNJAY RAJ <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sun, 7 Feb 2021 05:14:22 -0700 (MST)

Hi Team, 

Please assist as the order is pending since Jan 20th and the cancellation is getting failed. 

Please advise. 

Regards 
Shakeeb 

From: "ARUNJAY RAJ" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, January 31, 2021 5:23:24 PM 
Subject: regarding late shipping/ 6265930247 

Hi Team, 
Problem Statement: Late C&C Shipping 

Order Date : Jan 20, 2021 
Order ID: 6265930247 
Store Code: MAX Max60155 
Tracking Id: N/A 

Assistance Required: Need urgent shipping 

Issue Description: The order was placed on Jan 20, 2021 but still is showing "SUBMITTED_TO_WAREHOUSE". 

Created child ticket and team reverted that order not showing in WMS. 

Kindly check and do the needful 

Thank you for your help 

Regards, 
Arunjay