Subject: Ticket Assigned - Conversation with Popping Juice
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 10:31:02 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Popping Juice Popping Juice                    hello           02:02 PM, 07th Feb                   Bot                   أهلا مرة أخرى!           02:02 PM, 07th Feb                     Popping Juice                    please help           02:02 PM, 07th Feb                   Arunjay Raj                   Hi,My name is Arunjay Thank you for contacting us. How may I help you?           02:04 PM, 07th Feb                     Popping Juice                    hi there           02:05 PM, 07th Feb                     Popping Juice                    looking to return 2 items from last order           02:06 PM, 07th Feb                     Popping Juice                    Order #9632999329           02:06 PM, 07th Feb                     Popping Juice                    the skinny fit denim pant  and mid ride jog           02:06 PM, 07th Feb                     Popping Juice                    no option on order history to do it           02:06 PM, 07th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           02:07 PM, 07th Feb                   Arunjay Raj                   we will surely help you on this.           02:07 PM, 07th Feb                   Arunjay Raj                   Please allow us moment to check this for you.           02:09 PM, 07th Feb                     Popping Juice                    thanks           02:10 PM, 07th Feb                     Popping Juice                    hi           02:18 PM, 07th Feb                   Arunjay Raj                   Thank you for your patience.           02:18 PM, 07th Feb                     Popping Juice                    ok           02:18 PM, 07th Feb                   Arunjay Raj                   We sincerely apologize however, we do not have an exchange option available at this time.           02:18 PM, 07th Feb                     Popping Juice                    i need refund           02:19 PM, 07th Feb                     Popping Juice                    not exchange           02:19 PM, 07th Feb                     Popping Juice                    Just need the refund           02:19 PM, 07th Feb                   Arunjay Raj                   You can return online purchases through the below three channels:   ·You can contact our customer support team on 800-629823 to book a return and to be notified of the refund amount based on our return policy.  ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.  ·You can now drop off your return to any Max store across the (UAE   Here’s what you need to do.   ·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any Max store in the UAE.  ·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.  ·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.   Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           02:20 PM, 07th Feb                     Popping Juice                    Your'e not listening to me           02:20 PM, 07th Feb                     Popping Juice                    I'm saying there is no option in order history to do this           02:20 PM, 07th Feb                     Popping Juice                    ive already read this info online           02:20 PM, 07th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           02:22 PM, 07th Feb                   Arunjay Raj                   We will help you on this.           02:22 PM, 07th Feb                   Arunjay Raj                   Please confirm the full item name which you are looking to return.           02:26 PM, 07th Feb                   Arunjay Raj                   Hi, I'm not getting a response from you. Are we still connected?           02:28 PM, 07th Feb                   Arunjay Raj                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:30 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2067197