Subject: Ticket Assigned - Conversation with Whirring Football
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 08:24:24 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Whirring Football Whirring Football                    Hello since yesterday you said you will contact me vial email is this for what? I just need that delivery man to come and gve back my change. Please????           11:28 AM, 07th Feb                   Arunjay Raj                   Hi,  My name is Arunjay, Thank you for contacting us. How may I help you?           11:36 AM, 07th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           11:40 AM, 07th Feb                   Arunjay Raj                   May I have your order number please?           11:44 AM, 07th Feb                   Arunjay Raj                   Hi, I'm not getting a response from you. Are we still connected?           11:46 AM, 07th Feb                     Whirring Football                    Items was delivered to me amount was 120 aed.... i paid 500 aed he gave me a change of 295aed only.... so i took the 295 and he said he will come back to give me my change 85aed he just need to go to the nearest supermarket to change the money. From then on he didnt come back till now... i keep in call your hotline and keep on messaging here...  but nothing is happening.           11:51 AM, 07th Feb                     Whirring Football                    Until now no update on the delivery man  that needs to give back my change of 85aed? Delivery was last feb 3.... order number is 9632789438...           11:52 AM, 07th Feb                     Whirring Football                    I just need to know when that delivery man will cime back to springs 11 and give 85aed that he owes me... please. Ive been waiting since feb 3... u guys keep telling me will contact me via email           11:53 AM, 07th Feb                     Whirring Football                    Until when should i wait           11:54 AM, 07th Feb                   Arunjay Raj                   Please allow us moment to check this for you.           11:54 AM, 07th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           11:58 AM, 07th Feb                   Arunjay Raj                   We would request you to please provide the recipt that you have paid to the delivery partner.           11:59 AM, 07th Feb                   Arunjay Raj                   So we can check and investigate to assit you for the same.           11:59 AM, 07th Feb                     Whirring Football                    You can check it with the order number           12:03 PM, 07th Feb                     Whirring Football                    And just ask the courier who was that delivery man.           12:04 PM, 07th Feb                     Whirring Football                    For sure they have a record of that delivery.....           12:04 PM, 07th Feb                     Whirring Football                    Too bad that delivery man cannot be trusted           12:04 PM, 07th Feb                   Arunjay Raj                   Please be assured as we will  escalate this issue to our concerned team and they are closely working on this to fix it for you.             12:06 PM, 07th Feb                     Whirring Football                    Or can i just have the number of that courier?           12:06 PM, 07th Feb                     Whirring Football                    It has been how many days you were only telling me this that you will fix the issue           12:07 PM, 07th Feb                     Whirring Football                    And nothing happens still           12:07 PM, 07th Feb                   Arunjay Raj                   We assure you that we will escalate this concern for you on high priority.           12:08 PM, 07th Feb                   Arunjay Raj                   We would like o inform that we do not have the courier partner contact number now but ou concern team will look i to this for you.           12:09 PM, 07th Feb                     Whirring Football                    What???? Thats is why nothing is happening....you dont have contact number of the courier           12:10 PM, 07th Feb                     Whirring Football                    So theres no way for me to connect to that idiot delivery man?           12:10 PM, 07th Feb                   Arunjay Raj                   We would like to inform that our concern team having the contact detail and they used to connect with them.           12:13 PM, 07th Feb                     Whirring Football                    And until when should i wait?           12:14 PM, 07th Feb                   Arunjay Raj                   We will escalate this concern for you on high priority.           12:17 PM, 07th Feb                   Arunjay Raj                   We would also request you to please provide you updated contact number so W  will mention there.           12:17 PM, 07th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:24 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2066500