Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 15:48:16 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Click & Collect  Ticket comment <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MDI1OTI2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._sEwXNnYrlU1ENTDkXAeRl55lHh_2P1LJrOrRrAQtsQ"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MDI1OTI2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VGMmmrGL61Sf1furYOBCMtYtJHXWVUqhQ06a_dxSDro"><br><br><div dir="ltr">Hi Centrepoint, </div>
<div id="AppleMailSignature" dir="ltr">The photos above shows the order # and the item that I ordered. The photos below shows what I actually received. </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MDI1OTI3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ORkRsmpXacBCOPqMdHKUbsM5YRBu7BbhkBlX0UUdQsc"><br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MDI1OTI3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8maH36Sor9Lus-FKgF8mlpJo1Lj0d-I4t5D6s6oOQcA">
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Feb 6, 2021, at 5:27 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Boots,</div>
<div dir="ltr">
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style="font-size: 14px">Thank you for reaching out us.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span></div>
<div><br></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>We would also request you to provide us some snapshots of the wrong item you received.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> We look forward to hearing from you.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br></span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> Your friends,</span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2063817