Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 13:22:48 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I still haven’t received my previous orders Shukran points           05:03 PM, 06th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           05:05 PM, 06th Feb                     User                    I still haven’t received my Shukran point           05:05 PM, 06th Feb                     User                    from my previous online order           05:05 PM, 06th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           05:06 PM, 06th Feb                     User                    I was suppose to receive 15 points           05:07 PM, 06th Feb                     User                    which I haven’t yet           05:07 PM, 06th Feb                   Arunjay Raj                   Please be assured we will  help you for the same.           05:07 PM, 06th Feb                     User                    okay           05:07 PM, 06th Feb                   Arunjay Raj                   We would request you to please share the order number.           05:07 PM, 06th Feb                     User                    9629056917           05:08 PM, 06th Feb                   Arunjay Raj                   Thank you for sharing order number.           05:10 PM, 06th Feb                     User                    So now what’s the solution           05:11 PM, 06th Feb                   Arunjay Raj                   Please allow us moment to check this for you.           05:11 PM, 06th Feb                     User                    Okay           05:12 PM, 06th Feb                   Arunjay Raj                   Thank you for your patience.           05:14 PM, 06th Feb                     User                    Yeah           05:15 PM, 06th Feb                     User                    so now what ?           05:17 PM, 06th Feb                   Arunjay Raj                   We checked see that Shukran points which you earned is pending.           05:18 PM, 06th Feb                     User                    So when will they come to my account           05:19 PM, 06th Feb                     User                    its been over 2 weeks           05:19 PM, 06th Feb                   Arunjay Raj                   It will add to your account.           05:20 PM, 06th Feb                     User                    When ?           05:20 PM, 06th Feb                   Arunjay Raj                   Please note that it will take 14 days for the Shukran points that you gained on your purchases to appear on your Shukran account           05:20 PM, 06th Feb                     User                    Okay           05:21 PM, 06th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:21 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2063683