Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Feb 2021 12:35:58 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">
<div dir="auto">Hi <div dir="auto"><br></div>
<div dir="auto">Thank you for your quick response. Please see below the picture what i received. </div>
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<div dir="auto">Please replace this with the exactly we order.</div>
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<div dir="auto">Thank you.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 5 Feb 2021 11:17, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<blockquote style="margin:0 0 0 0.8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Adeela,</div>
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<div><span style="font-size:14px"><br></span></div>
<div><span style="font-size:14px">Thank you for reaching out us.</span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr"> We would request you to please provide us some snapshots of the wrong item you received along with its price so we can further assist you.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr"> We look forward to hearing from you.</span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"> Your friends,</span></div>
<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr"> The Support Team</span></div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2058534:1125156</span>

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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043189995724'>IMG-20210205-WA0016.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043189995725'>IMG-20210205-WA0017.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2058534