Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Feb 2021 11:28:22 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div style="margin-top: 0px" dir="ltr">Dear Team</div> 
<div dir="ltr">Whilst thanking your email I wish to inform ypu that the order number 8233067884 has not yet been delivered to me.</div> 
<div dir="ltr">Moreover, please note that since the customer pays for the items your delivery team has to be more polite and flexible at the delivery.</div> 
<div dir="ltr">Some of the guys in the courier service act as they distribute the stuff as charity and also  they do not respect the customer.</div> 
<div dir="ltr">Please also advise the courier guys not to phone the customer on social media (WhatsApp) and say that they were unable to reach the customer.  They should call the customer on the given mobile number direct!</div> 
<div dir="ltr">Kindly make necessary arrangements to deliver  the order 8233067884 as soon as possible.</div> 
<div dir="ltr">Thanks..</div> 
<div dir="ltr">NIRMALI HEWAWASAM<br> KUWAIT<br> 97873162</div> 
<div id="mail-app-auto-signature">
 <div dir="ltr">--<br> Sent from myMail for Android<br> Friday, 05 February 2021, 00:10pm +03:00 from Centrepoint [email-masked]:<br> &gt;Hi Nirmali,<br> &gt;Thank you for getting in touch with us.<br> &gt;We sincerely apologize for the inconvenience caused to you.<br> &gt;We have forwarded your issue to our concern team. Once we will get any update we will get back to you.<br> &gt;Feel free to reach out to us if you need any further assistance.<br> &gt;Your friends,<br> &gt;The Support Team<br> &gt;2056570:1125156</div>
</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2056570