Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 21:08:16 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.    Ticket comment <div>Hi</div>
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<div>I contacted your customer service centre ,she told me that my order is cancelled so i order the same thing again and got it .So i request you to cancel my order and please refund it .</div>
<div>Thank you ..<br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, February 4, 2021, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Bijitha,</div></div>
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<div>Thanks for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr">This order is not cancelled, during quality check we found out that - Floral Printed A-line Midi Dress with Tie Ups and 3/4 Sleeves was not in a good condition to be sold and that was the last of their stock hence we took them out of your order and refunded you for them. You are still going to receive the remaining items. </div>
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<div dir="ltr">We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same items.</div>
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<div dir="ltr">Our delivery partner will call you on +96560069725 before delivering these items.</div>
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<div dir="ltr">We have forwarded your issue to our concern team. Once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2039888