Subject: New Reply Received - Click & Collect
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 12 Mar 2021 09:13:32 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">
<b>As per your request I send you the picture and detail as you requested. But I didn't receive any reply from your side. As I told you earlier my order of bottle is white colour but you send us in pink colour this is not as per my order. This is completely your fault. You should replace As per my order. I a waiting required action as per my order.</b><div dir="auto"><b><br></b></div>
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<b>Thank you</b>.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 8 Mar 2021, 15:38 Areej Imran, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">I am still waiting for your answer </div>
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<div dir="ltr" class="gmail_attr">On Sat, 6 Mar 2021, 22:47 Areej Imran, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">I received this colour pink. We have a baby boy so we want it white colour which I ordered please change my order as soon as possible I want it in white colour. The price of this was 32 DHS.<div dir="auto">I will be waiting for your reply. </div>
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<div dir="auto">Thanks </div>
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<div dir="ltr" class="gmail_attr">On Sat, 6 Mar 2021, 22:42 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Areej,</div>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style="font-size:14px">Thank you for reaching out us.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"> We request you to please provide us some snapshots of the wrong item which you have  received  along with its price so we can further assist you.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We look forward to hearing from you.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Your friends,</span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2199054