Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 10 Mar 2021 23:30:47 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
The item name is<br>
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Solid sweater with V neck and long sleeves<img id="463c3bab-12b4-4452-87f0-497f0505b739" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMDQ3MTcwMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.542CWJ_CFBIKxQAi_08mNMFo3xFUqsWwIgofaSUfObY" alt="Image" style="max-width: 100%">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, March 11, 2021 2:20:14 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Returns
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2215322</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Arunjay Raj Chouhan : </div>
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<div dir="ltr">Hi Amir,<br>
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<div>Thank you for getting in touch with us.<br>
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We sincerely apologize for the inconvenience caused to you.</div>
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<div dir="ltr">As per the return tracking status  RP0306210006018 for the order number 8239703712 return item is not collected,</div>
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<div dir="ltr">We would request you to please let us know the complete item name which you returned.</div>
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<div dir="ltr">We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2215322