Subject: Ticket Assigned - Delivery
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Wed, 10 Mar 2021 16:35:21 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Order #9640661181
The Tracking status says I was unreachable but your driver never called me. 
Can you please let me know when my order will be delivered. 
Thank you, Edelene https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2224813