Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 09 Mar 2021 19:22:29 +0000

Hi Arunjay Raj Chouhan,  
  The following message composed by you on ticket 2214939 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Zara,     Thanks for reaching out to us and giving us the opportunity to serve you.  We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.  This order is not cancelled, during quality check we found out that Quilt Stitched Round Toe Slip-On Ballerinas was not in a good condition to be sold and that was the last of their stock hence we took them out of your order and refunded you for them. You are still going to receive the remaining items.  We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same items.  ​   We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for it.  Our delivery partner will call you before delivering these items.  ​We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.   Your Friends, The Support Team