Subject: Ticket Assigned - refund escalations
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Mar 2021 19:12:37 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund escalations Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. I will be happy to help you.           11:02 PM, 08th Mar                     kavitha                    [Bot Error Message] User is chatting with the Bot currently           11:02 PM, 08th Mar                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           11:02 PM, 08th Mar                     kavitha                    [Bot Error Message] User is chatting with the Bot currently           11:02 PM, 08th Mar                   Arunjay Raj                   Please share the name of the item which you returned.           11:02 PM, 08th Mar                     kavitha                    [Bot Error Message] User is chatting with the Bot currently           11:02 PM, 08th Mar                     kavitha                    /startOver           11:04 PM, 08th Mar                   Arunjay Raj                   Please share the name of the item which you returned.           11:05 PM, 08th Mar                     kavitha                    [Bot Error Message] User is chatting with the Bot currently           11:05 PM, 08th Mar                     kavitha                    My return request  is 1000591565           11:05 PM, 08th Mar                   Arunjay Raj                   Thank you for sharing.           11:07 PM, 08th Mar                     kavitha                    [Bot Error Message] User is chatting with the Bot currently           11:07 PM, 08th Mar                   Arunjay Raj                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:07 PM, 08th Mar                     kavitha                    [Bot Error Message] User is chatting with the Bot currently           11:07 PM, 08th Mar                     kavitha                    Hi           11:08 PM, 08th Mar                     kavitha                    Any one there           11:08 PM, 08th Mar                   Arunjay Raj                   We have escalated  this concern for you.           11:08 PM, 08th Mar                     kavitha                    [Bot Error Message] User is chatting with the Bot currently           11:08 PM, 08th Mar                   Arunjay Raj                   Please allow us 24 to 48 working hours to fix this for you.           11:09 PM, 08th Mar                     kavitha                    [Bot Error Message] User is chatting with the Bot currently           11:09 PM, 08th Mar                     kavitha                    /startOver           11:10 PM, 08th Mar                   Arunjay Raj                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.           11:11 PM, 08th Mar                     kavitha                    [Bot Error Message] User is chatting with the Bot currently           11:11 PM, 08th Mar                   Arunjay Raj                   Is there anything else may I assist you?           11:11 PM, 08th Mar                     kavitha                    [Bot Error Message] User is chatting with the Bot currently           11:11 PM, 08th Mar                   Arunjay Raj                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:12 PM, 08th Mar                     kavitha                    [Bot Error Message] User is chatting with the Bot currently           11:12 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2213675