Subject: New Reply Received - Voucher not working
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 08 Mar 2021 08:24:56 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Voucher not working  Ticket comment <div class="ydp20ffa6eeyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div dir="ltr">Hi Team,</div>
<div dir="ltr">Gentle reminder for below request.</div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Mohammed Shaheen</div>
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<div>On Wednesday, 3 March, 2021, 04:36:39 pm GMT+3, mohammed Shaheen &lt;[email-masked]&gt; wrote:
                
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        <div dir="ltr">Hi ,</div>
<div dir="ltr">Thanks for the reply. Here am attaching the voucher screenshot, voucher apply screen, error code with this email.</div>
<div dir="ltr">The voucher was valid when i request support on 22-Feb-2021, i tried call customer service they insist me to email customer support. I send email to customer  <span><span style="color:rgb(0, 0, 0);font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">support </span></span>same time but no response. but <span><span style="color:rgb(0, 0, 0);font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">validity is expired now. Kindly support if anything could do from your end.</span></span>
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<div dir="ltr"><span><span style="color:rgb(0, 0, 0);font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">Regards,</span></span></div>
<div dir="ltr"><span><span style="color:rgb(0, 0, 0);font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">Mohammed</span></span></div>
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                    On Wednesday, 3 March, 2021, 10:50:47 am GMT+3, Splash &lt;[email-masked]&gt; wrote:
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<div dir="ltr"><div dir="ltr">Hi Mohammed,<br><br>
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<div dir="ltr">Thank you for contacting us.<br><br>We are sorry for the inconvenience caused to you.</div>
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<div dir="ltr">We would request you to please share the screenshot of the check out page where you applied the coupon the order amount value  for which coupon shows expired.</div>
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<div dir="ltr">Looking forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2141835