Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 09:50:37 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Dear Sir<div dir="auto"><br></div>
<div dir="auto">Thanks for your email and your explanation.</div>
<div dir="auto">I really appreciate your effort and concern for your customers.</div>
<div dir="auto"><br></div>
<div dir="auto">Have a nice day</div>
<div dir="auto">Regards</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 7 Mar 2021, 01:43 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Dana,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is not cancelled, during quality check we found out that  The First Years Mickey Mouse Trainer Cup with Handle was not in a good condition to be sold and that was the last of their stock hence we took them out of your order and refunded you for them. You are still going to receive the remaining items.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same items.<br><br>Please let us know if we can be of any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2186453