Subject: Ticket Assigned - Re: Your refund is on its way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 03 Mar 2021 14:03:28 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your refund is on its way  Dear team, 
Do I have to use the code and do a purchase.?Wouldn't it be possible to make a bank refund.?There was another item with the same purchase which was cancelled by babyshop due to unavailability there's no refund for that either. A call centre agent from customer care on 12th Feb told me that it is already processing. Nearly a month and nothing I have recieved. How many times does the customer has to contact to get a simple refund done? Huge dissappointment i have faced due to this transaction. 

    On Friday, 26 February 2021, 14:25:04 GMT+3, Babyshop <[email-masked]> wrote:  

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|  Your return has been processed  |

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|  Your refund is on its way  |
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|  Hi Shifana, we have successfully processed your refund for return 1000571618 for order 8234814377 .  |
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|  Here’s how your refund works:  |
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|  Order Details   |
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Item
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Description
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Total Price
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|  BABYSHOP  |
|  Juniors 14-Piece Printed Baby Clothing Gift Set  |
| Color: Multicolour |
|  Size: 3-6 mths  |
| Quantity: 1 |

  |  KWD 6.15  |

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|  Total  |  KWD 6.15  |
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|  Total Refund Amount  |  KWD 6.15  |
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|  Items that are cancelled or refunded are not eligible for Shukrans.  |

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|    Here's your BABYSHOP voucher code:  |
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|  82348143776120660993  Voucher Value: 
 KWD 6.15   |
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|  Use this voucher to shop BABYSHOP products online or in-store. This voucher is valid till : 27 Aug 2021. Terms and conditions apply.  |

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2169701