Subject: New Reply Received - Transaction Number: 105355021577
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 02 Mar 2021 09:17:14 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Transaction Number: 105355021577  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Good Morning, </div>
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I hope this email finds you well.</div>
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Please could I ask when the money will be refunded back to my card?</div>
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Best regards, </div>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Sarah Faragher </div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> 01 March 2021 16:19<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2141690] - Transaction Number: 105355021577
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<div dir="ltr">Hi Sarah,<br>
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<div style="color:rgb(51,51,51)">Thank you for shopping with us.<br style="font-weight:inherit; box-sizing:inherit">
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<div dir="ltr" style="color:rgb(51,51,51)">We'd like to confirm you that order has not been placed successfully as the payment from your card used has been unsuccessful.<br style="font-weight:inherit; box-sizing:inherit">
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<div style="color:rgb(51,51,51)">Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br style="font-weight:inherit; box-sizing:inherit">
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<div dir="ltr" style="color:rgb(51,51,51)">If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.</div>
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<div style="color:rgb(51,51,51)">Feel free to get in touch with us for further assistance.<br style="font-weight:inherit; box-sizing:inherit">
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<div><span style="font-size:10.5pt">Your friends,</span></div>
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<span style="font-size:10.5pt">The</span><span> </span><span style="font-size:10.5pt">S</span><span style="font-size:10.5pt">upport Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2141690