Subject: Ticket Assigned - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Feb 2021 13:33:16 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your refund is on its way Please note that the refund amount is wrong
The bag was bought for 119 riyal
But you have refunded only 79 riyal

This is unacceptable
I need an explanation for this

On Sat, 20 Feb 2021, 19:18 Centrepoint, <[email-masked]>
wrote:

> Your return has been processed
> 
> <https://www.centrepointstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en>
> Download our apps now
>  <https://itunes.apple.com/ae/app/id1161310479f> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en>
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> Your refund is on its way
> Hi Fathima Niyaz Nausheen, we have successfully processed your refund for
> return 1000533710 for order 6273406895
> <https://www.centrepointstores.com/sa/en/my-account/order/6273406895?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_SA_en>.
>
> Here’s how your refund works:
> *Order Details *
>
> Item
>
> Description
>
> Total Price
>
> <https://www.centrepointstores.com/sa/en/p/162468182?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_SA_en>
> *LIFESTYLE*
> Baby Shark Crystal World 5-Piece Trolley Bag Gift Set
> Color: Pink
> Quantity: 1 SAR 79.88
>
> Total *SAR 79.88*
> Total Refund Amount *SAR 79.88*
> Items that are cancelled or refunded are not eligible for Shukrans.
> Your refund:
> *SAR 15.25* will be refunded to My Credit.
> Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will
> also be credited to your My Credit balance.
> To learn more about how My Credit works, take a look at our Help Centre.
> <https://sa.help.centrepointstores.com/hc/en-us/sections/115000718554-Returns-Policy>
> 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2132048