Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Feb 2021 09:45:56 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Product information  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Greetings,</div>
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Appreciated your reply and I totally understand, but wanted to ask how long does the refund take to be deposited back to the bank account. Thank you </div>
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Regards,</div>
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Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, February 26, 2021 1:23:28 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2147396] - Product information
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<div dir="ltr">Hi Mohamed,<br>
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Thanks for reaching out to us and giving us the opportunity to serve you.<br>
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We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br>
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This order is not cancelled, during quality check we found out that Sustainable Iconic Solid Overcoat with Zip Closure and Pockets was not in a good condition to be sold and that was the last of their stock hence we took them out of your order and refunded
 you for them. ​</div>
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We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same items.<br>
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Please let us know if we can be of any further assistance.<br>
<br>
Your Friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2147396