Subject: New Reply Received - Following up with shoe purchased not being delivered and no investigation being done
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Wed, 24 Feb 2021 17:02:42 +0000 (UTC)

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Following up with shoe purchased not being delivered and no investigation being done  Ticket comment <div dir="auto">Greetings of the day<div dir="auto"><br></div>
<div dir="auto">Regarding to our last conversation of delivery of my shoes . Just wanted to let you know that I'm nolonger interested in receiving the goods , whenever you are done with whatever investigation you are doing that it is taking forever to get to its roots, Please kindly send me back my refund as soon as possible or if it's going to take much longer to do a refund as well , I can raise a dispute from my bank's side . Thank you.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Feb 18, 2021, 9:15 AM Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Emelda,<br><br>Thank you for your patience.<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.<br><br>We understand that this would be really frustrating for you, as you haven't received any update for your concern. Please consider this as a rare instance, rest assured our team is working on your issue, and will get back to you as soon as possible.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2013900