Subject: New Reply Received - Returns
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 17:35:31 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Returns  Ticket comment <div>
<div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Hi</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<br>
</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
I send this email to remaind yoo about my return &amp; refund request that i created on 17/Jan and resen again to you on 21/Jan and still no action taken yet. still i have the broken item and no one come to collected.</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<br>
</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Looking forward you urgent action plz</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Nawal Al Ali</div>
</div>
<div>
<br>
</div>
<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Lifestyle &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, January 21, 2021 5:14:03 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2006983] - Returns
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Nawal,<br>
<br>
Thank you for reaching out us.</div>
<div dir="ltr">
<br>
​We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations. We will accept a return of your item.</div>
<div dir="ltr">
<br>
We checked and see that return request is raised for the item . Our collection team will contact you within 3 - 5 working days to collect the damage item from you. Once we will receive the item we will process the refund for you to the same payment method.<br>
<br>
Feel free to get in touch with us for further assistance.<br>
 <br>
Your friends,<br>
The Support Team<br>
</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2006983