Subject: New Reply Received - Shukran
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 17:34:43 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Shukran  Ticket comment <div>I didn't receive any points from any order. And also 10.8 SAR not refunded. I have checked. <br><br>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jan 27, 2021 at 6:56 PM, Shoemart</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5186637958"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div>Hi Adnan,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for contacting us.</div>
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<div dir="ltr"> We are sorry for the inconvenience caused to you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">With reference to order number #6266196000</div>
<div dir="ltr"><br></div>
<div dir="ltr">We would like to inform that we have refunded your Shukran SAR 10.8 to your my credit wallet.</div>
<div dir="ltr"><br></div>
<div dir="ltr">With reference to order number #6266484451 and #6266904033</div>
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<div dir="ltr">We sincerely apologize for any inconvenience however, We would like to inform that Shukran Points are credited to your account after 14 days from the date of delivery of the order.<br><br>We request you to please allow full 14 days and if you still have not received the Shukran Points to your account please simply reply to this email and we will be happy to investigate further.<br><br>Please let us know if we can be of any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2026080