Subject: New Reply Received - Refund Complain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 23:00:06 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Refund Complain  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
After two months yes it is received in my account thank you.</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Saturday, January 23, 2021, 3:54 PM<br>
<strong>To:</strong> [email-masked]<br>
<strong>Subject:</strong> Re: [#1965988] - Refund Complain<br>

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<div dir="ltr">Hi Roma,,<br>
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<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">Thank you for your patience.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">We apologise for the inconvenience caused.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">The refund amount of AED 46.92 and AED 81.60 for order ID 9614540986,  (Toatal AEd  128.52 ) has been processed from our side to your credit card under the transaction
 ID 169999990030431270 and 169999990030431270 respectively.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">The refund amount of AED 166.60 for order ID 9618586958, has been processed from our side to your credit card under the transaction ID 169999990039984787.</span></div>
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<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">** Noting that your card issuer requires 2-15 additional business days to process the refund as per the bank norms.</span></div>
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<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">Once again, sincere apologies and thank you for your patience.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">Feel free to get in touch with us for further assistance.</span></div>
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<div><span style="font-size:10.5pt; color:rgb(51,51,51)">Your friends,</span></div>
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<span style="font-size:10.5pt; color:rgb(51,51,51)">The </span><span style="font-size:10.5pt; color:rgb(51,51,51)">S</span><span style="font-size:10.5pt; color:rgb(51,51,51)">upport Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1965988