Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 09:29:06 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello!           03:15 AM, 06th Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            03:22 AM, 06th Jan                     User                    I have just ordered two shirts and i was wondering if i can pick them up from a store           03:25 AM, 06th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           03:25 AM, 06th Jan                     User                    2000789274           03:26 AM, 06th Jan                   Mohammad                   Please allow me to check it for you.            03:26 AM, 06th Jan                     User                    I want to pick them up because i’m not sure about the size           03:26 AM, 06th Jan                   Mohammad                   The order is not click 7 collect           03:27 AM, 06th Jan                     User                    Can you change it for me ?           03:27 AM, 06th Jan                     User                    to be picked up not delivered           03:27 AM, 06th Jan                   Mohammad                   You have selected Standard Shipping           03:27 AM, 06th Jan                     User                    There’s no ability?           03:28 AM, 06th Jan                   Mohammad                   We are really sorry as after placing the order we can not change anything.           03:28 AM, 06th Jan                   Mohammad                   We sincerely apologies for this.           03:28 AM, 06th Jan                     User                    Okay no problems           03:28 AM, 06th Jan                     User                    if there’s something wrong with the size can i return it?           03:28 AM, 06th Jan                     User                    or change the size           03:28 AM, 06th Jan                   Mohammad                   you can return           03:29 AM, 06th Jan                     User                    Okay thank you           03:29 AM, 06th Jan                   Mohammad                   but exchange is not possible for that           03:29 AM, 06th Jan                     User                    when will it be delivered           03:29 AM, 06th Jan                   Mohammad                   return and refund can be done.           03:29 AM, 06th Jan                     User                    Okay           03:30 AM, 06th Jan                   Mohammad                   Is there anything else I can help ?           03:31 AM, 06th Jan                     User                    Thanks           03:31 AM, 06th Jan                   Mohammad                   welcome.           03:31 AM, 06th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:31 AM, 06th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1960530