Subject: New Reply Received - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 08:45:48 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">Hi,</div>
<div dir="auto">Any update on below?</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 18 Jan 2021 at 9:55 AM Mohammed Kaleemuddin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NDQ1NTc1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ViuLBofES1coyjsXY_OhAP3PCzsOCoHnFqMm_xmmmRk" style="width:736px;max-width:100%"></div>
<br>
</div>
<div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Mon, 18 Jan 2021 at 9:54 AM Mohammed Kaleemuddin &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Hi,</div>
<div dir="auto">Shipment is collected from me on 13/01/2021 &amp; still showing in transit by Aramex. Kindly check &amp; do the needful at the earliest.</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Sun, 17 Jan 2021 at 12:29 AM Mohammed Kaleemuddin &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Hi,</div>
<div dir="auto">Any update on this? When i will get my refund?</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Wed, 13 Jan 2021 at 10:10 PM Mohammed Kaleemuddin &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)">
<div dir="auto">Hi,</div>
<div dir="auto">Return has been collected by Aramex. Please arrange refund as earliest. Thanks.</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NDQ1NTc1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SHiicB-9IXTUMIRVXkowWZjxp9052lm0ZszCcwXxi8c" style="width:562px;max-width:100%"></div>
<br>
</div>
<div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Wed, 13 Jan 2021 at 11:33 AM Mohammed Kaleemuddin &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)">
<div dir="auto">Hi,</div>
<div dir="auto">I received the call from your courier guy, He went to wrong location/area Al Satwa. </div>
<div dir="auto"><br></div>
<div dir="auto">My correct location is in Hor Al Anz Near Emirates Post Office or Dubai Municipality Office. Please update with your courier team.</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Tue, 12 Jan 2021 at 12:34 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Mohammed,<br><br>
</div></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for reaching out us.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​<br>
</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We are sorry for the inconvenience caused to you.<br><br>We checked and see that return request is raised for the item which you want to return on 1/10/21. Our collection team will contact you within 3 - 5 working days to collect the item from you. Once we will receive the item we will process the refund for you to the same payment method.<br><br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div>
</div>

	

</div></blockquote>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1978057