Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 10:56:17 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Thanks for your quick response.</div>
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<div>On Sun, 10 Jan 2021 at 2:54 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Sambhu,</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thanks for reaching out to us and giving us the opportunity to serve you.</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>This order is not cancelled, during quality check we found out that  Full Length Plain Jeans with Pocket Detail was  not in a good condition to be sold and that was the last of their stock hence we took them out of your order and refunded you for them. You are still going to receive the remaining item.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that we have processed the refund of amount AED 42.00 on 1/10/21 and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same item.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Our delivery partner will call you before delivering these items.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​Thank you for your cooperation and shopping with us, and we look forward to serving you later.<br>​<br>​Do not hesitate to contact us with any inquiries.<br>​<br>​Your friends<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1972821