Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 07:45:48 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Dear Team,<br><br>The order no. is <h1 id="gmail-account-section-heading" class="gmail-smallerTitle" style='box-sizing:border-box;margin:0px 0px 12px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;line-height:1.1;color:rgb(31,33,35)'>
<font style="">Order #9626437623  and the ordered  item is  as seen below <br></font><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4MTA0NjQ0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6WN10PEhsuBCKtP_mbjU6lW_gPttz29JRtHCbUtNKb4" alt="image.png" width="473" height="288"><br><span style="font-weight:normal"><font>But I have received the following item attached in pictures. which is different one and doesnt include 96 pages.<br>Also let me know the procedure to exchange an ordered item for another color.<br>Thanks,<br>Hima</font></span>
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<h1 id="gmail-account-section-heading" class="gmail-smallerTitle" style='box-sizing:border-box;margin:0px 0px 12px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;line-height:1.1;color:rgb(31,33,35)'>
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<div>On Wed, Jan 6, 2021 at 7:03 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Hima,<br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
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<span rel="tempredactor" style="font-size:14px">Thank you for reaching out us.</span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We would also request you to provide us some snapshots of the wrong item you received.</span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"> We look forward to hearing from you.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Your friends,</span><br>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> The Support Team</span></div>
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Attachments :
1. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043181046450'>diff pack2.jpeg</a><br />2. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043181046451'>diff pack.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1962996