Subject: Ticket Assigned - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 13:45:43 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Product information I was hoping to get into store but unfortunately as we are in lockdown this is obviously not possible.  I purchased my daugters school shoes last summer and your promise of a replacement pair if she had outgrown them was in place till February.  What is your stance on this due to the lockdown as obviously stores are closed till mid february at least https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1962506