Subject: New Reply Received - Failed Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 12:45:23 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Failed Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://post.spmailtechnol.com/q/u3uhti8uWcMPvl5cdx4nVg~~/AALN9wA~/RgRh1ZLfPVcDc3BjQgpf2l9f9F9ogNslUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear Team, <br>
<br>
Thank you for reaching out to Shipa!<br>
<br>
<br>
Kindly note that the order is set to be returned. <br>
<br>
<br>
Feel free to reach us again for any further inquiries<br>
<br>
Best Regards<br>
Your Shipa champs 
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<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>5/1/2021 3:50 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1937261] - Failed Delivery<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Not Delivered<br>
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Order Date : Dec 22, 2020<br>
Order ID: 6256954845<br>
Tracking ID: SD000809317</div>

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Assistance Required: Need urgent  return to warehouse<br>
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Issue Description: The order was shipped on  12/23/20 but still not delivered to customer and order status is undelivered.<br>
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Please return the order to warehouse as customer want to cancel and looking for refund on priority.<br>
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Regards,<br>
Arunjay</div>
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<blockquote class="freshdesk_quote">On Mon, 4 Jan at 8:33 AM <span class="separator">, Haris Riaz &lt;[email-masked]&gt; wrote: </span>

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<span class="separator">No, i don't want this order anymore.Kindly refund my account</span>

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<div><span class="separator"><b>Regards,</b></span></div>
<span class="separator"><b>Haris Riaz</b></span>

<div><span class="separator"><b>Construction Supervisor PP14</b></span></div>
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<div><span class="separator"><b>0539406967</b></span></div>
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<div><span class="separator"><font color="#3d85c6">SEPCOIII Electric Power Construction Co., Ltd. Branch,</font></span></div>

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<div><span class="separator"><font color="#3d85c6"><span style="font-family:'georgia' , serif">Saudi Riyadh PP14 Project</span></font></span></div>
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<div><span class="separator">On Sun, Jan 3, 2021 at 9:36 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>

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<div dir="ltr"><span class="separator">Hi Haris,</span></div>

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<div dir="ltr"><span class="separator">Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience caused,</span></div>

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<span class="separator">We would like to inform you our courier team updated that they will contact you to deliver your order as soon as possible.<br>
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<div dir="ltr"><span class="separator">Thank you for your patience.<br>
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Feel free to reach out to us if you need any further assistance.<br>
<br>
Your friends,<br>
The Support Team.</span></div>
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<img width="1" height="1" alt="" src="http://post.spmailtechnol.com/q/YEnQWM4nAgq0x4T-wZ4qCA~~/AALN9wA~/RgRh1ZLfPlcDc3BjQgpf2l9f9F9ogNslUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1937261