From: "GRACE ODETTE. BOUSSI" <[email-masked]>
Date: Thu, 12 May 2022 00:34:51 -0700 (MST)

Subject: C-0092820289 - [EXTERNAL] FW: New RMA inquiry request - 217728 [ ref:_00DF05wsA._5003k2CUf0r:ref ]
From: UPS PREFERRED DE <[email-masked]>
To: EPOS Customer Service FR <[email-masked]>
Date: Thu, 12 May 2022 06:42:26 +0000

        This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Dear Rose.

No pickup was made.
The sticker could not be printed out at the responsible center in France.
The country was wrong:

CAIL EAUD SEBATIEN
BENJAMIN CHIRON DISTRIBUTION
38 RUE PIERRE ET MARIE CURIE
CHOLET 49300
DEUTSCHLAND

As a result, no collection order has arrived in France

Please arrange a new order with the correct country.

Mit freundlichen Grüßen / Best Regards

i.A.  Angela Sorrentino
UPS Preferred Customer Associate
01806-354085 & Ihre PIN
[email-masked]

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UNITED PARCEL SERVICE DEUTSCHLAND S.à r.l. & Co. OHG
Hauptverwaltung: United Parcel Service Deutschland S.à r.l. & Co. OHG, Görlitzer Straße 1, 41460 Neuss
Registergericht Neuss HR A 5119
Geschäftsführende Gesellschafterin: UPS Deutschland Management LLC
Registrierende Behörde und Registernummer: Georgia Secretary of State 9742214
Hauptsitz: 55 Glenlake Parkway NE, Atlanta GA 30328
Officer: Nando Cesarone, Carol Tomé, Norman M. Brothers, Brian O. Newman, Raoul Stewardson
Weitere Gesellschafterin: United Parcel Service Deutschland S.à r.l., 7 Rue de Bitbourg, L-1273 Luxembourg
Registrierende Behörde und Registernummer: Registre de Commerce et Société Luxembourg B 209565
Geschäftsführer: Parvinder S. Gill, Bernd Janietz

--------------- Ursprüngliche Nachricht ---------------
Von: EPOS Customer Service FR [[email-masked]]
Gesendet: 11.05.2022 14:48
An: [email-masked]
Thema: [EXTERNAL] FW: New RMA inquiry request - 217728

CAUTION! This email originated outside of the organization. Please do not open attachments or click links from an unknown or suspicious origin.
  _____

Hi,

Could you please tell me where is material ?

Please

Many Thanks

Best Regards

Rose

From: EPOS Global Support <[email-masked]>
Sent: Wednesday, May 11, 2022 2:32 PM
To: EPOS Customer Service FR <[email-masked]>
Subject: RE: New RMA inquiry request - 217728

         This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Team,

Please note I have arranged UPS collection 1Z609FR69595667776 on 29/04/2022.

Customer informed he packed both the headsets in one box annd UPS guy picked it up but since May 3rd, There is no information from UPS.

I have attached a picture below please check and please let me know if there is any update:

Thanks,

Aparna

 Conversation ID: ca20615d-c6fe-11ec-bdcf-48929f1b2a12 5f77a69e-d126-11ec-b843-2d0352525c88 7f8600dOn Thu, April 28 at 20:16, EPOS Audio, Customer Service FR wrote:

   Hi

   Done

RFR0002335

SFR000012826

   Best Regards

   Rose-Marie

   From: EPOS Global Support <[email-masked]<mailto:[email-masked]>>
   Sent: Thursday, April 28, 2022 4:24 PM
   To: EPOS Customer Service FR <[email-masked]<mailto:[email-masked]>>
   Subject: New RMA inquiry request - 217728

         This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

   Remarks:

   Company Name: Benjamin Chiron Distribution

   Name: CAILLEAUD Sébatien

   Phone: 02 41 75 26 62

   Email: [email-masked]<mailto:[email-masked]>

   Address line 1: 38 Rue Pierre et Marie Curie

   Address line 2:

   Postal Code: 49300

   City: Cholet

   State/Province:

   Country: EMEA::France

   Article Nr. (Quantity):

   Article nr. for replacement: 1000587(2)

   Article nr. for return: 1000587(2)

   Process: SLTR

   Stock location: MAIN

 Conversation ID: ca20615d-c6fe-11ec-bdcf-48929f1b2a12 ca20615d-c6fe-11ec-bdcf-48929f1b2a12 7f8600d

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   ref:_00DF05wsA._5003k2CUf0r:ref

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