Subject: New Reply Received - Re: ﻿Sorry, your order was not processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jul 2022 04:51:38 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Sorry, your order was not processed   Ticket comment <div>Thank you for the reply. So what time can I collect the smart watch &amp; from which branch. Pls guide.
</div>
<div>
<br>
</div>
<div id="ms-outlook-mobile-signature" dir="auto">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">
Outlook for Android</a>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, July 5, 2022 5:00:51 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4583762] - Re: Sorry, your order was not processed
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">Hi Riaz,</div>
<div>
<br>
</div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br>
 <br>
We sincerely apologize for any inconvenience caused to you.</div>
<div>
<br>
</div>
<div dir="ltr">We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (8177326243) was not placed successfully. Whenever this happens our system tries to capture the payment again
 automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (8177326288).<br>
<br>
The payment has been captured only once from your account which is for the new successfully placed order.<br>
<br>
Once this order has been shipped out you will receive an email notification for the same containing the tracking details.</div>
<div>
<br>
</div>
<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
<div>
<br>
</div>
<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
<div>
<br>
</div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4583762