Subject: Ticket Assigned - Conversation with hello
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jul 2022 09:43:52 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:27 PM, 02nd Jul                   Mohammed                    Hi , Good afternoon, thank you for contacting us. I'm Mohammed .I will be happy to help you.           01:27 PM, 02nd Jul                     hello                    Hi Mohammad           01:27 PM, 02nd Jul                     hello                    I received my order today           01:28 PM, 02nd Jul                     hello                    And I have some items that’s didn’t suit me           01:28 PM, 02nd Jul                     hello                    When I tried to return them           01:28 PM, 02nd Jul                     hello                    Seems not eligible for returning           01:28 PM, 02nd Jul                   Mohammed                   We are truly sorry to hear that you wish to exchange the items due to a sizing issue however, we do not have an exchange option available online at this time.           01:29 PM, 02nd Jul                     hello                    Not exchange           01:29 PM, 02nd Jul                     hello                    I need to return as usual           01:29 PM, 02nd Jul                     hello                    I had the option to return items           01:30 PM, 02nd Jul                   Mohammed                   If you have any issue in returning the item please share with me the item name that i can create a return request for you.           01:30 PM, 02nd Jul                     hello                    Ok           01:31 PM, 02nd Jul                     hello                             01:33 PM, 02nd Jul                     hello                             01:33 PM, 02nd Jul                     hello                             01:33 PM, 02nd Jul                     hello                             01:33 PM, 02nd Jul                   Mohammed                   Please note return request created and  item will connected with in 3-5 working days  Tracking number:RP070222002295  Link for tracking           01:38 PM, 02nd Jul                   Mohammed                   https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=           01:38 PM, 02nd Jul                   Mohammed                   Is there anything else may I assist you?           01:38 PM, 02nd Jul                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:43 PM, 02nd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4570261