Subject: Ticket Assigned - Conversation with ruth rivas
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jul 2022 09:26:32 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ruth rivas ruth rivas                    Bot:  Hi again! Bot:  Please enter your name Customer:  ruth rivas Bot:  Hi Ruth Rivas ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8175645932 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:16 PM, 02nd Jul                   Mohammed                    Hi Ruth, Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           01:16 PM, 02nd Jul                     ruth rivas                    How long i waited almost 1week now           01:16 PM, 02nd Jul                     ruth rivas                    I order think a ly 3days i recieved.2days im going to travel           01:17 PM, 02nd Jul                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:18 PM, 02nd Jul                   Mohammed                   We sincerely apologize for any inconvenience caused to you.  We would like to inform you that our courier partner tried to deliver the order but the delivery was not successfully.   The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           01:19 PM, 02nd Jul                   Mohammed                   Is there anything else may I assist you?           01:21 PM, 02nd Jul                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:24 PM, 02nd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4570175