Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jul 2022 02:32:18 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hi Team,
I would also like to return the item attache photo below. As you can see I cannot select a reason to return the item as The highlighted Return Item is covering the button to choose from. 
I would like to be assisted on this matter.

Reason to Return-Wrong size order

Many Thanks,Raissa

Sent from Yahoo Mail for iPhone

On Saturday, July 2, 2022, 1:10 AM, Max Fashion <[email-masked]> wrote:

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We’ve received your return request.

Hi Raissa Lumaban, thank you for getting in touch with us. Here’s how your return 1002830285 for order 9576226352 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  MAX  |
|  Embellished Slip-On Sandals  |
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| Color: Cream |
|  Size: 39  |
| Quantity: 1 |

  |  AED 18  |

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|  MAX  |
|  Textured Midi Shift Dress with Drop Shoulder Sleeves  |
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| Color: Beige |
|  Size: M  |
| Quantity: 1 |

  |  AED 20  |

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|  MAX  |
|  Solid Crew Neck T-shirt with Short Sleeves and Chest Pocket  |
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| Color: Yellow |
|  Size: XXL  |
| Quantity: 1 |

  |  AED 18  |

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|  Total | AED 56  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4568912